NEED INFORMATION - READ OUR FAQ's
NEED INFORMATION
Frequently asked questions
Have questions about our products or services? Find answers to common questions below. If you need more help, feel free to contact us!
Ordering and payments
Resellers can contact us directly via email or phone (+31 85-401 4173) to place wholesale orders. Minimum order quantities may apply.
We offer flexible payment options, including net 30 terms for approved resellers. Payment details will be provided during the ordering process.
Yes, resellers receive special wholesale pricing. Additional discounts may be available for bulk orders or long-term partnerships.
We require a minimum order of EUR 1000,- per shipping. Please contact us for specific details.
Shipping and delivery
We prioritize fast shipping. Orders placed on business days are typically shipped the same day. Expedited shipping options are also available for urgent needs.
We ship globally. However, some restrictions and product certifications may apply depending on the destination. Contact us for more information.
Shipping costs depend on the order size, weight, and destination. Contact us for a detailed quote based on your order specifics.
To become an authorized reseller, please contact us directly to discuss partnership opportunities and submit an application for approval.
Marketing support
Yes! Resellers are permitted to list our products on approved online marketplaces. Contact us to discuss terms and guidelines.
We provide resellers with marketing resources such as product images, brochures, and promotional materials upon request.
Yes, product samples are available upon request. Please reach out to our sales team for more information.
Our product catalog is available upon request. You can download it here.
Technical support
Our products meet high-quality standards and are certified according to relevant industry regulations, including NEN14604, CE, and TÜV.
Yes, we offer customization and private labeling options for resellers with large order volumes. Contact us to discuss the possibilities.
Yes, all our products come with a minimum 2, 5- or 10-year warranty, depending on the product type. Warranty details are included with each product.
Our technical support team is available to assist resellers with any technical issues related to product setup, functionality, or troubleshooting.